Some EFILive customers have reported that if FlashScan V2 is connected to the computer when starting the EFILive V7.5 Tuning Tool the green progress meter gets part way across and then hangs, or that when exiting the V7.5 Scan Tool the software hangs and will not close. The customers have also reported that disconnecting FlashScan from the computer's USB port will unfreeze the software and allow it to continue.
The following table is a list of the configurations that have been reported to EFILive on which the problem occurs.
Code:Make Type CPU OS Bits USB Lenovo Laptop Intel Win7 64 3.0 HP Pavilion Laptop AMD Vista 64 2.0 HP G62 Notebook AMD Win7 64 2.0 Asus Desktop AMD XP 32 2.0 Acer Laptop AMD Win7 64 3.0 HP Laptop AMD Win7 64 3.0 HP Desktop AMD Win8 64 2.0
If you are experiencing the hanging problem described above and your computer details are not listed (or are incomplete) in the list above, please post the details in this thread or send them to me via private message (to blacky).
We are working with FTDIChip (the company that makes the USB components for FlashScan) to try and resolve the issue. The more information we can gather the sooner we can determine the cause of the problem and then a solution.
Regards
Paul
Update June: 06, 2013
FTDI have suggested trying the following work around:
- First connect FlashScan to a USB 2.0 port on the same machine - it can then be moved to a USB 3.0 port. (Note: USB 2.0 ports are usually black, USB 3.0 ports are blue).
- Updating the host controller driver may also help.
- Windows 8 should not have this problem since it uses a Microsoft supplied driver.
Please try the top two options and report back the success or failure in this thread.
Also if anyone is using Win8 and has the hanging problem , please report that.