V2 Licensing between two different V2's?

[dave w]

I'm have a customer who wants to have a LS1B PCM I flashed for him with EFI Live dyno tuned.

My question is, can any EFI Live equipped dyno tune shop that Does Not Have a LS1B Stream License reflash his PCM I flashed, without my customer having to pay for another V2 license?

Maybe what I need to do, to help save my customer from having to pay for another V2 license, is allow the dyno tune shop to use the V2 I used to flash his PCM with.

My customer seems very upset with me because of the way the V2 licensing is set up.

dave w

[Boost]

If your customer is upset about the extra $125, wait until he sees the dyno bill

[dave w]

If your customer is upset about the extra $125, wait until he sees the dyno bill

Thanks for the reply. So if I'm understanding your response correctly, my customer Will Have To Pay the Non LS1B Stream License dyno tuner a license fee? I agree, dyno tuners have expensive fees, what dyno tuner doesn't? What my customer hates more than anything else, is incorrect information! Somehow my customer was told (not by me) or read somewhere on this forum that any LS1B PCM flashed by a V2 could then be flashed by anyone who has a V2. Please reply with accurate information.

dave w

[Boost]

I am pretty sure that unless a vehicle controller (PCM) is licenced by the V2 being used it cannot be flashed. All V2s have the stream for LS1A automatically. But without the V2 that has the LS1B stream purchased and unlocked, a single GM V2 tuning license would have to be purchased (neither the vehicle or the other V2 "know" that a different V2 has a stream)

So what I am trying to say is you are buying the ability of YOUR V2 to flash unlimited LS1As when you purchase the stream.

Please correct me if I am wrong though.

[cindy@efilive]

Our licensing scheme ties the PCM serial number to the FlashScan V2 hardware using a VIN license. The license information is stored in FlashScan, not the PCM, so if you were to use a second FlashScan on the vehicle that FlashScan would need to license it also.

You mention stream license in your description, a stream license allows UNLIMITED licensing on a FlashScan for a particular controller type. Typically these cost somewhere between $1500 and $3000 depending on the controller. Customers would only ever purchase a stream if they were tuning MANY vehicles with the same controller. A customer tuning a small number of vehicles would use our VIN licensing scheme, where FlashScan V2 ships with 2 VINs to tune 2 PCMs or ECMs and 2 TCMs, additional VIN licenses can be purchased for $125.

Cheers
Cindy

[joecar]

Can't your customer simply bring his own V2 to the dyno shop and let the tuner use it...?

[dave w]

Can't your customer simply bring his own V2 to the dyno shop and let the tuner use it...?

My customer does not own a V2. I own a V2, and my customer purchased a license to allow me to flash his PCM. I'm not liking the idea of loaning out my V2.

dave w

[cindy@efilive]

My customer does not own a V2. I own a V2, and my customer purchased a license to allow me to flash his PCM. I'm not liking the idea of loaning out my V2.

dave w

I think there may be a lesson here. When you let a customer make a purchase of a license for a piece of hardware they do not own, they leave with the impression of ownership over something that is not possible. Perhaps including the cost of the license in your total cost of service would eliminate that misconception in the future.

Cheers
Cindy

[dave w]

I think there may be a lesson here. When you let a customer make a purchase of a license for a piece of hardware they do not own, they leave with the impression of ownership over something that is not possible. Perhaps including the cost of the license in your total cost of service would eliminate that misconception in the future.

Cheers
Cindy

Thanks for the input. The customer recently made some internal engine mods, and now wants a dyno tune. Several months ago, the customer was happy with the auto cal tune I initially completed. The customer installed an LS1B PCM and LS engine into a vehicle built before OBDI (typically a vehicle application EFI Live support has little or no interest in working with). In general, the EFI Live licensing structure is confusing to people who do not deal with OBDII EFI systems on a daily basis. Basically, customers I help are very reluctant to spend money on something they don't understand / or pay twice for something they thought had already paid for. Most people I help really don't want to get involved / deal with the EFI Live licensing details. Typically customers I help want simple and low cost, not always an option when working with OBDII.

dave w

[IJ.]

Can't your customer simply bring his own V2 to the dyno shop and let the tuner use it...?

I'm have a customer who wants to have a LS1B PCM I flashed for him with EFI Live dyno tuned.

My question is, can any EFI Live equipped dyno tune shop that Does Not Have a LS1B Stream License reflash his PCM I flashed, without my customer having to pay for another V2 license?

Maybe what I need to do, to help save my customer from having to pay for another V2 license, is allow the dyno tune shop to use the V2 I used to flash his PCM with.



My customer seems very upset with me because of the way the V2 licensing is set up.

dave w

Sounds like the easiest solution.