File version not supported?
I just had someone send me a couple of tunes that he pulled from TIS for me to use, however when I open them, I get an error that reads "The version of the file being opened is not supported by this software version"
I am using the latest updated version of EFI Live. Anyone help?
Post those files.
File version not supported?
You need to upgrade your software. A few months ago there were changes made to our software that made files generated in new software incompatible when opened in older versions. I'd suggest whoever sent you those files has upgraded software and you have not.
Cheers
Cindy
Last edited by cindy@efilive; January 24th, 2014 at 10:46 PM.
I no longer monitor the forum, please either post your question or create a support ticket.
E54_1GBJK34183E314882_TIS_2003_Dual_Tanks.ctzE54_1GDJC34163E345312_TIS_2003_Dual_Tanks.ctz
Here are the two files
I believe I'm running the latest version of EFI Live. I have 8.2.2 build 237. When I go to check for updates, it says I'm fully up to date. Not sure if I missed something here.
OK, totally my bad!! Cindy, I just realized I never thought V7 might need to be updated as well. I feel a bit dumb now. Thanks much, everything works perfect now that I have V7 up to date as well as V8
Glad it was that easy to resolve.
Cheers
Cindy
I no longer monitor the forum, please either post your question or create a support ticket.
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