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Thread: need a license, site wont process transaction..

  1. #1
    Junior Member
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    Default need a license, site wont process transaction..

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    this is the msg i get when using two different cards, one of which i've used to buy several licences. help!

  2. #2
    Junior Member
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    well finally went. not sure why but all is good now lol. thanks

  3. #3
    Junior Member
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    I am having the same issues. I have tried several cards to try and get it to work. Any Ideas??

  4. #4
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    Some banks and credit card institutions automatically decline international transactions made via the Internet. You will need to contact your bank or credit card institution to authorize the transaction, particularly if this is a new credit card that hasn't been used to purchase products with us before.

    Cheers
    Cindy

  5. #5
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by Matt68 View Post
    I am having the same issues. I have tried several cards to try and get it to work. Any Ideas??
    What's your order number, I'll see if I can see what went wrong.
    Sometimes (to prevent fraudulent activity on your card) your bank may automatically block international credit card transactions until you contact the bank to authorize the transaction.

    Regards
    Paul
    Before asking for help, please read this.

  6. #6
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    Quote Originally Posted by cindy@efilive View Post
    Some banks and credit card institutions automatically decline international transactions made via the Internet. You will need to contact your bank or credit card institution to authorize the transaction, particularly if this is a new credit card that hasn't been used to purchase products with us before.

    Cheers
    Cindy
    Quote Originally Posted by Blacky View Post
    What's your order number, I'll see if I can see what went wrong.
    Sometimes (to prevent fraudulent activity on your card) your bank may automatically block international credit card transactions until you contact the bank to authorize the transaction.

    Regards
    Paul
    Great minds...


    Also, if you are unable to purchase via the EFILive web site, there are some vendors who sell VIN licenses via their web sites. I've purchased a few both ways, it takes a little longer going through a vendor but you wont have to hassle with international CC issues.
    ~Erik~
    2013 Sonic RS Manual - 1.4L I4T E78, tuned, turbo mods, etc.
    2008 TrailBlazer SS 3SS AWD Summit White - LS2 E67/T42, bolt ons, suspension, etc.
    2002 Chevy TrailBlazer LT 4X4 Summit White - 4.2L I6 P10, lifted, wheels, etc.

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