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Thread: credit issue

  1. #11
    Joe (Moderator) joecar's Avatar
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    Now do Help->Register (or something similar) and post a screenshot.

    Also do Help->Licenses (or similar) and post a screenshot.

  2. #12
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    thats what i could get , one asked me to go to v8 the last screenshot
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  3. #13
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    Thumbs up

    thanks for the support its always been great
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  4. #14
    Joe (Moderator) joecar's Avatar
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    Quote Originally Posted by SW1911 View Post
    thanks for the support its always been great
    Ok, on this last screen (FlashScan and AutoCal Licensing), goto VINS and post a screenshot of that.


    Check that one of the VIN licenses has the same PCM serial number as the PCM you're trying to flash (use tunetool to see PCM's serial number).

  5. #15
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    is that good ?joe
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  6. #16
    Joe (Moderator) joecar's Avatar
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    Jim, I don't see the PCM serial number... hold on a sec, I have to see where the PCM serial number shows up.

  7. #17
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    anyone ever figure out how i lost my license for this pcm ? is there anything else I can do to help ?

  8. #18
    Joe (Moderator) joecar's Avatar
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    I pm'd Paul.

  9. #19
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by SW1911 View Post
    i have a lsi computer that has had a credit since i have had the tool that i flash to , used it yesterday went to do another file and my v2 said there was no license for this unit ???? any ideas , i dont want to payfor it again

    thanks
    jim
    Hi Jim,

    Please make sure you have installed the latest V7.5 and V8 software from here: https://forum.efilive.com/showthread...te-Jul-19-2014

    Please run the EFILive V8 Scan and Tune software and click on the [Check Firmware] button. That will ensure your V2 has the latest firmware. Once you have done that, select the [F7: Licensing] option and save a license backup file using the [Backup] button. Please send that license backup file to paul@efilive.com so I can see why the license is not being recognized.

    Also just in case this applies to your situation, if you've changed PCMs since the first time it was flashed then the license in your V2 will no longer be valid. In that case, all you need to do is provide proof of purchase of the replacement PCM (i.e. a scanned copy of the purchase receipt) and EFILive will provide a free license for the replacement PCM.

    Regards
    Paul
    Before asking for help, please read this.

  10. #20
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    how do i upload the lbu file ?
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