help! ... 7.5 issues after downloading

[02dirty]

downloaded both 7.5 and 8.0 today and 8.0 will open just fine but the 7.5 will open and come up with this error.... Error code: ERR_WIN 0/0

Cannot open file "\\filesrvr\home\jashworth\My Documents\EFILive\V7.5\User Configuration\calc_pids.txt". The system cannot find the file specified

i am using a dell computer with windows 7 . anybody know how to fix this?

[joecar]

Can you Search your system to locate that file...

Did you do the install while logged in with Admin privileges...?

[02dirty]

I didn't log in to down load it and I didn't search system for it.. should I ?

[02dirty]

searched my computer and found it was there but still giving me the error message

[joecar]

Start the V7 scantool, go Edit->Properties->Folders

and check the pathname for User Configuration.


Your error message indicates that your pathname is not correct (points to a network drive rather than a local drive):

"\\filesrvr\home\jashworth\My Documents\EFILive\V7.5\User Configuration\calc_pids.txt"

[Blacky]

Sometime, when config files cannot be found the software will fail to start, which means you can't change the setting Joe expleined in the previous post. In that case you can delete the incorrect EFILive\V7.5 registry settings. Then when you restart V7.5 it will recrete the registry settings correctly.
To do that:

1. Click Start
2. Type regedit into the search box.
3. Click on the "regedit.exe".
4. Naviagate the registry editor to the following key: \\HKEY_CURRENT_USER\Software\EFILive\V7.5\Properti es\Dir and delete it and all its subkeys.
5. Close the Regedit window.
6. Restart EFILive V7.5

Doing that will cause V7.5 to recreate the configuration directory settings to point to the user's local "My Documents" folder. If your tune files are actually stored on the network share:
\\filesrvr\home\jashworth\My Documents\EFILive\V7.5\bin\
then you may need to re-edit the Edit->Properties->Folders option and make the "bin" entry point to that network share, or move the files from the network share to your local \My Documents\EFILive\V7.5\bin\ folder.

If your Windows user account is configured so that its local "My Documents" folder is actually located on the network share then that can cause problems, especially if that network share is not always available.

Regards
Paul

[joecar]

( Ah, I should have thought of that, but I was too sleepy... )