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Thread: EFILive Flashscan V1 Commercial Upgrade License. Now Scan Only.

  1. #11
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    Paul,

    "If you have not already done so, could you please try the other code in the "to Commercial" field, just in case they are the wrong way around in the email?"
    I have checked it before, but did it again.

    "Not sure what you mean by "using Caps". That makes me think you are using an uppercase letter "Oh". The first character of the code is the digit zero, not a letter. The codes always consist of only the digits 0 to 9 and the letters A to F."
    I should not have mentioned that since the "to Commercial" field is probably not case sensitive. Lower case entries A to F show as a to f.


    "Lastly can you confirm that the serial number of your device really is 003480749632"
    The Serial Number I originally emailed was copied from the blue License registration card 003480749632. I checked it against what EFILive shows. There the same.

    Thank You
    My64

  2. #12
    EFILive Developer Site Admin Blacky's Avatar
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    At this stage I don't know why it won't upgrade to Commercial Scan and Tune. If you can send it back to EFILive I will upgrade it manually here. If I can't upgrade it, I'll replace it with a new one (free of charge).
    Let me know if you want to ship it back to Auckland NZ, if so I'll send you the shipping details.

    Regards
    Paul
    Before asking for help, please read this.

  3. #13
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    Paul,

    One additional question. The firmware version is 244.2.17 dated 18Jan2005, could that be a problem with the upgrade?

    Thank You,
    My64

  4. #14
    EFILive Developer Site Admin Blacky's Avatar
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    The final firmware programmed into V1's before we stopped manufacturing them was 1.2.17 on Jan 18, 2005. So what you have is the latest firmware version.

    Regards
    Paul
    Before asking for help, please read this.

  5. #15
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    Paul,

    "At this stage I don't know why it won't upgrade to Commercial Scan and Tune. If you can send it back to EFILive I will upgrade it manually here. If I can't upgrade it, I'll replace it with a new one (free of charge).
    Let me know if you want to ship it back to Auckland NZ, if so I'll send you the shipping details."

    Please send the shipping details and I'll get started. The interface came with four PCM licenses, three are available and I used one.

    Thank You,
    My64

  6. #16
    EFILive Developer Site Admin Blacky's Avatar
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    Sorry for the delay, I meant to do this yesterday.

    Ship to:
    Attn: Paul Blackmore
    EFILive Limited
    2/121 Elliot Street
    Howick 2014
    Auckland
    New Zealand

    Customs declaration
    Reason for shipment: Repair/Return
    Value of shipment: AUD $100

    Include your return shipping address and phone number for return shipment. Must be a physical address, not a PO box.

    Regards
    Paul
    Before asking for help, please read this.

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