Not sure how Edge expect us to troubleshoot their hardware. I guess we could assist you if they listed what operating systems their product supports and what it does not support. Basic documentation on integration would also be helpful. But I guess if they did that you wouldn't be asking and they would have already helped you.

It's no wonder we never went down the path of approving the integration and extending year model support with customer service and after sales support like that!

Cheers
Cindy