Cannot Purchase New Vin License - No Auth Code

[Blacky]

This is what it generally looks like, for what it's worth. A quick photoshop since I don't have access to my FlashScan V2 again till Thurs.

Attachment 19257

That looks like a very old version of the V8 software (build 247). I highly recommend upgrading to the latest V7.5 (Build 299) and V8 (build 290) software from here:
http://www.efilive.com/latest/cat/download-efilive

Regards
Paul

[tenpaiyomi]

That looks like a very old version of the V8 software (build 247). I highly recommend upgrading to the latest V7.5 (Build 299) and V8 (build 290) software from here:
http://www.efilive.com/latest/cat/download-efilive

Regards
Paul

yeah, please note that this isn't my version, this is just a screenshot I grabbed online real quick to edit since I wasn't at my hotel yet. I've attached a screenshot of the version of V7.5 and V8 I have, which I literally downloaded 2 days ago.

[Blacky]

yeah, please note that this isn't my version, this is just a screenshot I grabbed online real quick to edit since I wasn't at my hotel yet. I've attached a screenshot of the version of V7.5 and V8 I have, which I literally downloaded 2 days ago.

Ok, then I guess I'll just wait for you to send the *.lbu file. Do you need to purchase a VIN license before then? If so then you can still order one online, just leave the Auth Code blank. It won't process automatically but will be processed manually tomorrow morning with any other failed orders. Just add a comment to your order saying you can't obtain your Auth Code at the moment.

Regards
Paul

[tenpaiyomi]

Ok, then I guess I'll just wait for you to send the *.lbu file. Do you need to purchase a VIN license before then? If so then you can still order one online, just leave the Auth Code blank. It won't process automatically but will be processed manually tomorrow morning with any other failed orders. Just add a comment to your order saying you can't obtain your Auth Code at the moment.

Regards
Paul

No, it can wait till I return, that won't be a problem. I wouldn't be able to use it right now anyways. Thank you for your assistance, by the way.

This is a tangent, but out of curiosity as another developer, what language(s) is EFI Live coded in? I do see note of Lua in the V8.

[Blacky]

This is a tangent, but out of curiosity as another developer, what language(s) is EFI Live coded in?

The V7 and V8 software is developed using Delphi.
The V8 EFILiveVM.dll is developed using C.
The FlashScan and AutoCal firmware is developed using C.

Regards
Paul

[tenpaiyomi]

The V7 and V8 software is developed using Delphi.
The V8 EFILiveVM.dll is developed using C.
The FlashScan and AutoCal firmware is developed using C.

Regards
Paul

Paul,

I'm sending the requested file now. I'm also attaching an image that I had my wife take of the screen with my FlashScan attached.

Regards,
Eric

[Blacky]

If you look at the serial number of your FlashScan it is missing the first 2 leading zeros. The leading zeros should be automatically added by the firmware. I'll investigate why they are not being added.

Can you use FlashScan itself to view the serial number, F4->F3->F1, it should look something like this (i.e. with all 12 digits showing, although I suspect yours may show with the leading zeros missing or replaced with some other symbol):


Also please do this:

1. Start the EFILive Control Panel (Start->All Programs->EFILive->V8->EFILive Control Panel).
2. Click on the FlashScan icon that appears in the System Tray near the clock on the Windows Task Bar.
3. Select [F2: USB], then click [Status] - ensure the serial number is displayed in the EFILive Control Panel window.
4. Select [F8: Trace], then click [Save Trace].
5. Locate the trace file in the folder: \My Documents\EFILive\V8\Trace and send me a copy of that file.

The trace file will help me to understand if and how the serial number has become corrupted in your FlashScan device.

Regards
Paul

[tenpaiyomi]

If you look at the serial number of your FlashScan it is missing the first 2 leading zeros. The leading zeros should be automatically added by the firmware. I'll investigate why they are not being added.

Can you use FlashScan itself to view the serial number, F4->F3->F1, it should look something like this (i.e. with all 12 digits showing, although I suspect yours may show with the leading zeros missing or replaced with some other symbol):


Also please do this:

1. Start the EFILive Control Panel (Start->All Programs->EFILive->V8->EFILive Control Panel).
2. Click on the FlashScan icon that appears in the System Tray near the clock on the Windows Task Bar.
3. Select [F2: USB], then click [Status] - ensure the serial number is displayed in the EFILive Control Panel window.
4. Select [F8: Trace], then click [Save Trace].
5. Locate the trace file in the folder: \My Documents\EFILive\V8\Trace and send me a copy of that file.

The trace file will help me to understand if and how the serial number has become corrupted in your FlashScan device.

Regards
Paul

Paul,

Weird, the number I copied to provide to support, the same number I provided to you, had the 00 appended. I'll have to provide the trace on Thurs, definitely more than I want to guide my wife through over the phone.

[Blacky]

Paul,

Weird, the number I copied to provide to support, the same number I provided to you, had the 00 appended. I'll have to provide the trace on Thurs, definitely more than I want to guide my wife through over the phone.

After some more detailed investigation it appears that very early FlashScan devices only had 10 digit serial numbers. The V7.5 software is designed to prefix '00' to 10 digit numbers to make them 12 digits. The V8 software does not have that "feature".
So for the time being, I expect that you should be able to generate a valid "Auth Code" using the V7 software and order VIN licenses that way.

Meanwhile I will add the "feature" to V8 that prefixes '00' to 10 digit numbers.

Regards
Paul

[tenpaiyomi]

After some more detailed investigation it appears that very early FlashScan devices only had 10 digit serial numbers. The V7.5 software is designed to prefix '00' to 10 digit numbers to make them 12 digits. The V8 software does not have that "feature".
So for the time being, I expect that you should be able to generate a valid "Auth Code" using the V7 software and order VIN licenses that way.

Meanwhile I will add the "feature" to V8 that prefixes '00' to 10 digit numbers.

Regards
Paul

Paul,

I actually was able to contact my wife and guide her through everything over video call. You are correct, it is showing up without the appended 00, though it did copy with it. Applicable files are attached and I'll email you the htx trace.

For the generating an auth code, do I specifically need v7, or should it be possible with v7.5? I know in the v7.5 software, I have attempted to do licensing through it and it tells me that I must use the v8 software.

Regards,
Eric