Thanks the trace shows that the serial number is not corrupt. Rather it is an old FlashScan device that was originally programmed with a 10 digit serial number. There are not many of those older ones left in the wild
Sorry my mistake, I meant V7.5. I had also forgotten that the licensing option has been removed from V7.5 so that is not an option you can use.
Which means until I get the next version released*, you'll need to order your VIN licenses without an Auth Code. It just means the order won't process automatically. It will only get processed manually first thing each business day in Auckland.
* hopefully the new version will be available in the next week or two.
Regards
Paul