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Thread: Autocal Remote Unlink issue

  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    33

    Default Autocal Remote Unlink issue

    Have a customer with an Autocal serial starting in 50xxxxxx 10 digits. When I go to generate an unlock code it says the autocal serial must start with 00 and be 12 digits long.

    What am I doing wrong?

  2. #2
    Lifetime Member
    Join Date
    Nov 2005
    Posts
    1,753

    Default

    Enter the 00 in front of the 50..... to make 12 digits.

    Cheers
    Cindy

  3. #3
    Junior Member
    Join Date
    Jul 2011
    Posts
    33

    Default

    That worked, thank you!

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