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Thread: Controller Authorizations

  1. #1
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    Default Controller Authorizations

    I heard a rumor today i heard is false...
    Are there things going on with controller authorizations that would lead to long lead times for auth codes or make them not available at all?

  2. #2
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    Any word?

    Sent from my XT1710-02 using Tapatalk

  3. #3
    Forum tyhee Site Admin GMPX's Avatar
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    They still seem to be processing through the store ok.
    Need official EFILive help, please go here.
    For tuning support please post your questions on this forum (or other auto forums).
    Sorry if I don't respond to your PM, don't take it personal.


  4. #4
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    Quote Originally Posted by GMPX View Post
    They still seem to be processing through the store ok.
    That's good... I heard something through the grapevine about cancellations and gm not issuing auth codes? Idk I'm just trying to cut a rumor off at it's head.... There was a period over this weekend where someone could not get a code and the shop said something about hard time getting codes

    Sent from my LG-H918 using Tapatalk

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    I

  6. #6
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    Quote Originally Posted by hacklerjason View Post
    I heard something through the grapevine about cancellations and gm not issuing auth codes?
    GM are continually changing things with their systems, there is no guarantee that they won't just shut the doors on everyone outside of their dealers.
    Need official EFILive help, please go here.
    For tuning support please post your questions on this forum (or other auto forums).
    Sorry if I don't respond to your PM, don't take it personal.


  7. #7
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    Hey ross
    I had another authorization fail
    Any idea what causes this?
    Click image for larger version. 

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  8. #8
    Forum tyhee Site Admin GMPX's Avatar
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    Did you contact NZ support (they are there now)? I can't do much from over here as I don't see any of the back end transactions.

    Edit: The girls are checking it out now in the store.
    Last edited by GMPX; March 14th, 2018 at 01:29 PM.
    Need official EFILive help, please go here.
    For tuning support please post your questions on this forum (or other auto forums).
    Sorry if I don't respond to your PM, don't take it personal.


  9. #9
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    Hi Jason,

    The issue is caused by a systems mis-communication. Our technician is currently working on this. For whatever reason the system rejected your auth-code even though the auth-code is correct.

    Cheers
    Cindy

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    Quote Originally Posted by cindy@efilive View Post
    Hi Jason,

    The issue is caused by a systems mis-communication. Our technician is currently working on this. For whatever reason the system rejected your auth-code even though the auth-code is correct.

    Cheers
    Cindy
    That's great news! I'm not sure what all happens because sometimes it's flawless and sometime not, but in the end it's always been worked out. I'm not sweating it, just inquiring if it's something we did wrong on our side. Thanks for the help

    Sent from my LG-H918 using Tapatalk

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