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Thread: Controller Authorizations

  1. #11
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    Any word back yet? Chris stated that he hadnt rec'd any info back yet

  2. #12
    Forum tyhee Site Admin GMPX's Avatar
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    Sorry to say this again but have you contacted EFILive support? The staff involved in the store etc do not monitor this forum.
    Need official EFILive help, please go here.
    For tuning support please post your questions on this forum (or other auto forums).
    Sorry if I don't respond to your PM, don't take it personal.


  3. #13
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    Quote Originally Posted by GMPX View Post
    Sorry to say this again but have you contacted EFILive support? The staff involved in the store etc do not monitor this forum.
    Yea Chris tried and found them not open. I was under the impression that someone did check as Cindy indicated they were working on it. I will have chris follow up directly with nz support

    Sent from my LG-H918 using Tapatalk

  4. #14
    Forum tyhee Site Admin GMPX's Avatar
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    Sorry I'm not trying to give you the run around but they won't be monitoring the forum for questions. They do need to liaise with a third party too so they might be waiting on them, but I'll see if I can find out for you anyway.
    Need official EFILive help, please go here.
    For tuning support please post your questions on this forum (or other auto forums).
    Sorry if I don't respond to your PM, don't take it personal.


  5. #15
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    Quote Originally Posted by GMPX View Post
    Sorry I'm not trying to give you the run around but they won't be monitoring the forum for questions. They do need to liaise with a third party too so they might be waiting on them, but I'll see if I can find out for you anyway.
    It's all good I appreciate the insight. He was able to get a hold of NZ support and the are actively engaged in this. Thanks ross

    Sent from my LG-H918 using Tapatalk

  6. #16
    Diesel Forum Support Site Admin
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    I wasn't in the office this morning but I can see that the order is now processed. Still waiting for a run-down from the technician on what the exact nature of the problem was - controller auth orders before and after this one all processed automatically within 20 mins.

    Cheers
    Cindy

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