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Thread: gm tuning option upgrade

  1. #1
    Junior Member
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    Mar 2014
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    Default gm tuning option upgrade

    Hello, just checked status of a tuning option upgrade as manual intervention required. I double checked serial number is correct and don't see an issue, appears billing was completed according to my bank. Looking for a quick response as I have a customer on the way and my other v2 is full. Didn't mean to put this off till last minute but need a quick solution, thanks for taking time to read for anyone that could offer assistance

  2. #2
    Diesel Forum Support Site Admin
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    1,660

    Default

    Quote Originally Posted by dtdiesel View Post
    Hello, just checked status of a tuning option upgrade as manual intervention required. I double checked serial number is correct and don't see an issue, appears billing was completed according to my bank. Looking for a quick response as I have a customer on the way and my other v2 is full. Didn't mean to put this off till last minute but need a quick solution, thanks for taking time to read for anyone that could offer assistance
    As per the product description Tuning options are processed during regular NZ business hours. They are not automated.

    Based on the time of your post it was between 6 and 7 am in New Zealand when you posted.

    Cheers
    Cindy



    Sent from my iPad using Tapatalk

  3. #3
    Junior Member
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    Mar 2014
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    Default

    thanks, didn't see that wasn't automated, problem is resolved

  4. #4
    Diesel Forum Support Site Admin
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    Quote Originally Posted by dtdiesel View Post
    thanks, didn't see that wasn't automated, problem is resolved
    Your order was processed within 15mims of the office opening.

    Cheers
    Cindy


    Sent from my iPad using Tapatalk

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