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Thread: Current Public Release (Oct 2018)

  1. #11
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    Default Error code 1400

    Getting this error all of a sudden. It was working fine and then I opened a tune today and another using the open to compare function. Updated a few tables in the first tune using update function and now I get this message whenever I try to close 7.5.
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  2. #12
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by Bdirtymax View Post
    Getting this error all of a sudden. It was working fine and then I opened a tune today and another using the open to compare function. Updated a few tables in the first tune using update function and now I get this message whenever I try to close 7.5.
    Try deleting the V7 registry hive. You can do that by:
    Close all EFILive software.
    Run "Regedit".
    Locate the key: \\HKEY_CURRENT_USER\Software\EFILive\V7.5
    Delete the V7.5 entry and all subkeys
    Close Regedit.
    Restart V7 Tune tool - this will recreate the registry entries with their original default values.

    WARNING: That will revert all your EFILive software settings (such as colors, windows sizes, recently used folder names etc), back to installation defaults.
    However, it is possible that one or more settings are faulty/damaged and could be causing the problem.

    Regards
    Paul
    Before asking for help, please read this.

  3. #13
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    Quote Originally Posted by Blacky View Post
    Try deleting the V7 registry hive. You can do that by:
    Close all EFILive software.
    Run "Regedit".
    Locate the key: \\HKEY_CURRENT_USER\Software\EFILive\V7.5
    Delete the V7.5 entry and all subkeys
    Close Regedit.
    Restart V7 Tune tool - this will recreate the registry entries with their original default values.

    WARNING: That will revert all your EFILive software settings (such as colors, windows sizes, recently used folder names etc), back to installation defaults.
    However, it is possible that one or more settings are faulty/damaged and could be causing the problem.

    Regards
    Paul
    Paul,
    Did as you described. Still getting the same error. I opened a tune and then closed 7.5 and that window pops up. I haven't had any issues with it since the update until I performed the compare and update on a tune today.
    Thanks

  4. #14
    EFILive Developer Site Admin Blacky's Avatar
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    Edit the shortcut (right click, select Properties) and add " /l" (that's space, forward slash, lowercase L, without the quotes) to the "Target" field, like this:

    Click image for larger version. 

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    That will turn on startup/shutdown logging for the V7 software. A trace file called "StartupLog.txt" will be generated in the V7 install folder, usually: \Program Files (x86)\EFILive\V7.5.
    You will need to run the altered shortcut using right-click "Run as administrator" to allow the EFILive software to create/write the trace file in the "program files (x86)" folder hierarchy.
    After you get the error, send the StartupLog.txt trace file me at paul@efilive.com

    Regards
    Paul
    Before asking for help, please read this.

  5. #15
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    Log file sent. Thanks

  6. #16
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by Bdirtymax View Post
    Log file sent. Thanks
    Nothing appears wrong in the log file - everything checks out OK.
    The only other option I can suggest is to uninstall/reinstall the V7.5 software.
    After uninstalling, I recommend deleting the \Program Files (x86)\EFILive\V7.5 folder before reinstalling. That will ensure no old/damaged files are left hanging around that may interfere with the new install.

    Regards
    Paul
    Before asking for help, please read this.

  7. #17
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    Quote Originally Posted by Blacky View Post
    Nothing appears wrong in the log file - everything checks out OK.
    The only other option I can suggest is to uninstall/reinstall the V7.5 software.
    After uninstalling, I recommend deleting the \Program Files (x86)\EFILive\V7.5 folder before reinstalling. That will ensure no old/damaged files are left hanging around that may interfere with the new install.

    Regards
    Paul
    I'll give that a shot.
    Thanks

  8. #18
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    I have that same issue too....
    "All that is needed for the triumph of evil is that good men do nothing..."

  9. #19
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    I've tried uninstalling it, deleting the folder as well as the registry then re-started the computer and downloaded and installed 7.5 again. Still get the same error. Sent another log file in case something showed up this time.

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