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Thread: Problem installing 7.4

  1. #1
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    Default Problem installing 7.4

    Since there isn't a software area (no one has problems maybe?) I'll post this here, if there's a better spot please move it.

    Here's the deal. I can't get 7.33 or 7.41 to install. 7.32 installs fine. Whenever I try with the newer versions I get "this installation package could not be opened. Verify that the package exists and that you can acess it, or contact the app vendpor to verify this is a valid windows installer package."

    I installed XP sp2, the newest windows installer I can find (3.1) and I can't think of anything else that I can do on my end to make it work.


  2. #2
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    I also downloaded both files several times to be sure it wasn't a problem with the files.

  3. #3
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    Odd. I finally moved it and renamed the folder and then it installed...

  4. #4
    EFILive Developer Site Admin Blacky's Avatar
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    Is it possible the file you downloaded was originally saved on a shared or network folder/drive? Sometimes windows grants different permissions to file/folder accesses when they are shared/networked. That can cause porblems like you decribed.

    Regards
    Paul
    Before asking for help, please read this.

  5. #5
    EFILive Reseller wait4me's Avatar
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    When you start the software, did you extract the contents first?
    "If you can leave a black mark on the pavement, from the exit of one corner to the braking point of the next one, you have enough horsepower."

  6. #6
    Lifetime Member 5.7ute's Avatar
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    I can get the split zip file to download but none of the others. I keep getting a page moved or unavailable message. Is there a problem with the links for the split files ?

  7. #7
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by 5.7ute
    I can get the split zip file to download but none of the others. I keep getting a page moved or unavailable message. Is there a problem with the links for the split files ?
    Sorry, its a problem with the file extensions which are *.zip_001, *.zip_002 etc. The web server has not been configured to allow downloads of files with those extensions. I'll get it fixed asap.

    Regards
    Paul
    Before asking for help, please read this.

  8. #8
    EFILive Crew Site Admin Tordne's Avatar
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    Quote Originally Posted by 5.7ute
    I can get the split zip file to download but none of the others. I keep getting a page moved or unavailable message. Is there a problem with the links for the split files ?
    So this is the problem you PM'd me about obviously... I hadn't imagined that you'd need to download the split files. Most place sin Oz have good broadband
    Andrew
    EFILive Crew


  9. #9
    Lifetime Member 5.7ute's Avatar
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    We are stuck in a shadow of the wireless connection on optic fibre cables. So much for Telstra moving forward in remote areas.

  10. #10
    Lifetime Member 5.7ute's Avatar
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    Quote Originally Posted by Blacky
    Sorry, its a problem with the file extensions which are *.zip_001, *.zip_002 etc. The web server has not been configured to allow downloads of files with those extensions. I'll get it fixed asap.

    Regards
    Paul
    Cheers mate. Damn dial up

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