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Thread: EFILive cannot communicate with Flashscan

  1. #1
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    Default EFILive cannot communicate with Flashscan

    I downloaded the software for the drivers but I don't get how I install it, there are just a few files and everyone that I click on asks me to select a program to open it with. Anyone know how to do this?

  2. #2
    EFILive Crew Site Admin Tordne's Avatar
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    Connect the FlashScan device to the PC. It should prompt for a location to load drivers from. You navigate to the location of the drivers and Windows will load/move the necessary files.

    There are some driver related documents under your 'C:\Program Files\EFILive\V7\Docs' folder as well.
    Andrew
    EFILive Crew


  3. #3
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    Thanks for the response. I tried that and it didn't prompt me to do anything. Its like it doesn't even sense that the flashscan is connected.

  4. #4
    EFILive Crew Site Admin Tordne's Avatar
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    That could be a problem in it self. Can you see it (when connected) in Device Manager. What about trying a different USB port, or perhaps on a different computer.

    Is it a FlashScan V1 or V2? If it is a V2 does the device get powered on at all when connected with just the USB cable?
    Andrew
    EFILive Crew


  5. #5
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    Its a V1. I'll have to check the device manager

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