Did you purchase an EFILive/RR license from Moates? It is this product here:
http://www.moates.net/index.php?cPath=53_54
You will receive new EFILive Registration details which include your RR serial number. Then you will be able to use the RR device with EFILive.
If you already have your new EFILive/RR registration details, you must enter them via the
Help->Register EFILive menu option.
If you purchased your RR second hand, or if the RR has already been licensed for use with EFILive (with a different FlashScan cable), then send the existing EFILive registration details for that RR unit and we'll send you the correct registration dertails for your FlashScan cable. Send details to
paul@efilive.com
Bascially if the RR has already been licensed for use with EFILive, then you don't need to relicense it again if you (or anyone else) wants to use it with a different FlashScan cable.
Regards
Paul