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Thread: Problems with V2 Connection

  1. #11
    Senior Member SV8346's Avatar
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    ok i know the drivers must be installed correctly because when i connect V2 up to the car with the laptop i can access the V2 and access the vin license section that i need. but untill i can work out what the hell is going on with it i cant connect the V2 upto my laptop or any other computer to be able to do any firmware updates if needed.
    2016 RG Colorado 2.8TD

  2. #12
    EFILive Developer Site Admin Blacky's Avatar
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    Have you run the FTClean utility that removes the FlashScan USB drivers. Available here: http://www.efilive.com/download.aspx#downloads5
    That should allow you to re-install the drivers correctly.

    Regards
    Paul
    Before asking for help, please read this.

  3. #13
    Senior Member SV8346's Avatar
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    yeah tried the FTClean, but still no go. When i plug V2 back into the laptop it tells me the device has failed and is not recognized. I tried to reinstall the drivers but it tells me the drivers are not for the device plugged in and cannot be used.


    Does it use the same drivers when logging or tuning in pass through mode because that all works fine.
    2016 RG Colorado 2.8TD

  4. #14
    Senior Member SV8346's Avatar
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    is there anyway possible that i can connect V2 to the laptop via the RS232 cable.
    2016 RG Colorado 2.8TD

  5. #15
    EFILive Crew Site Admin Tordne's Avatar
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    Can you please send us (to support@efilive.com) a screenshot of the following:
    - Connect FlashScan V2 to your PC
    - Open the Tune Tool
    - Select the 'Help->FlashScan V2 VIN Licensing' menu option

    The RS232 is a serial input (not currently enabled) and is not able to be used for device connectivity.
    Andrew
    EFILive Crew


  6. #16
    Senior Member SV8346's Avatar
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    yeah no worries tordne, gimme a few minutes as i'm just trying to do a repair install incase a file has been stuffed up. if that fails aswell i'll get the screen shots you.
    2016 RG Colorado 2.8TD

  7. #17
    Senior Member SV8346's Avatar
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    email sent with screen dumps
    2016 RG Colorado 2.8TD

  8. #18
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by SV8346
    is there anyway possible that i can connect V2 to the laptop via the RS232 cable.
    No, none that would be effective.
    Regards
    Paul
    Before asking for help, please read this.

  9. #19
    EFILive Developer Site Admin Blacky's Avatar
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    Maybe FlashScan is no longer recognised by Windows. That can happen if the USB EEPROM identifer gets zapped. I've only seen it happen once or twice but it can happen.

    Download and install this utility, which allows you to read and reprogram the USB EEPROM in FlashScan:
    http://www.ftdichip.com/Resources/Ut...g3.0_Setup.exe

    Run the MProg program.
    Plug in your FlashScan device.
    Select menu option: Tools->Read and Parse.

    You should get a screen with the same values (as the attached image) highlighed in the red circles. If not, let me know.

    Regards
    Paul
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	FlashScanV2MProg.png 
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    Before asking for help, please read this.

  10. #20
    Senior Member SV8346's Avatar
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    ok i tried the program you said blacky and it came back with no devices found
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    2016 RG Colorado 2.8TD

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