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Thread: Installing the V8 Software

  1. #131
    New Member ajmac's Avatar
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    OK Paul,
    that worked, but I had to go through the recovery mode to get the file to install. Appreciate the help!
    16 Silverado LTZ Z71 6.2 4X4

  2. #132
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    Please help. I have a v2 and I have been happily using 7.5 for years to tune. today I tried to purchase a software licence and was instructed to use V8. I downloaded it but I cannot make it work. efi happi not running. I am using windows 8. What do I do now? I have tried items from other posts nothing has worked

  3. #133
    EFILive Developer Site Admin Blacky's Avatar
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    When you start the EFILive V8 software, the EFILive_Hapi.exe process (hapi = Hardware Application Programming Interface) automatically runs in background and displays a small FlashScan icon in the system tray, in the Windows task bar, near the clock/time display. If the EFILive V8 software cannot start the EFILive_Hapi.exe process then you will see the error you have reported.

    That can happen for a number of reasons but the most common is that the EFILive_Hapi.exe process has crashed/failed/hung and needs to be killed so it can restart cleanly. You can either reboot the PC or run Windows Task Manager and manually end "EFILive_Hapi.exe" process (if there are multiple copies of that process running, end them all).

    It is also possible that the V8 installation did not complete successfully and the EFILive_Hapi.exe file is faulty or does not exist. In that case try re-installing the V8 software.

    Also you must ensure that your FlashScan is using firmware V2.07.xxx. If your FlashScan is using firmware V2.04.xxx or 2.05.xxx or 2.06.xxx then you need to update the firmware. Instructions for doing that can be found in the document: C:\Program Files (x86)\EFILive\V8\Documents\FlashScan\Upgrading FlashScan.pdf
    Before asking for help, please read this.

  4. #134
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    I have reinstalled the v8 software several times. I cant seem to be able to update the firmware because I cant connect to the v2.

  5. #135
    EFILive Developer Site Admin Blacky's Avatar
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    What firmware is in your V2? You can look that up using the V2 menu option: F4: Options -> F3: About -> F1: Firmware Details, then scroll down to the firmware version number.
    Before asking for help, please read this.

  6. #136
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    where is the v2 menu option?

  7. #137
    EFILive Developer Site Admin Blacky's Avatar
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    Quote Originally Posted by ederkzen View Post
    where is the v2 menu option?
    On the FlashScan V2 device itself.
    Before asking for help, please read this.

  8. #138
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    Thank you, I found that.... and in the meantime I think I had erased my bootloader and the firmware on the v2. I am trying to find a way to bring it back to life

  9. #139
    EFILive Developer Site Admin Blacky's Avatar
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    Take a look at this recovery document: C:\Program Files (x86)\EFILive\V8\Firmware\EFILiveRecovery\ReadMe.t xt
    Before asking for help, please read this.

  10. #140
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    I will thank you I will keep you posted

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