Scan problem

[driver456]

When I have the scan tool open on dashboard and right click and click on CHART PROPERTIES it locks everything up.I have to ctrl+alt+del and end task.I have upgraded to the newest version and it still does it..........................Paul

[joecar]

Paul,

When this happens:
- did you have no pids selected...?
- were you connected to vehicle...?
- was tunetool and/or EFILive Explorer open...?

I pm'd Tech Support.

[driver456]

Paul,

When this happens:
- did you have no pids selected...?
- were you connected to vehicle...?
- was tunetool and/or EFILive Explorer open...?

I pm'd Tech Support.

I had pids selected,I was not connected to car,Wasn't a problem before.Tune tool was open,Was not a problem before.It just started to happen,Don't know why.Thanks Joe........Paul

[Blacky]

When you right click on other charts, and/or other gauges does it still lock up? Or does it only lock up when right clicking on a particular chart?

Regards
Paul

[driver456]

When you right click on other charts, and/or other gauges does it still lock up? Or does it only lock up when right clicking on a particular chart?

Regards
Paul

No,Only on CHART PROPERTIES.Everything works normal on my desktop.It only happen's on my laptop,So I'm figuring it's something I did because I can't leave well enough alone OK so I get bored I have to tinker with stuff....................Paul

[Blacky]

The charts page has four charts on it. Does it only lock up when you right click on a particular chart? Or does it lock up on all four charts?

Regards
Paul

[driver456]

The charts page has four charts on it. Does it only lock up when you right click on a particular chart? Or does it lock up on all four charts?

Regards
Paul

When I right click,When I have dashboard(F10) open and it has CHART PROPERTIES,Under that RESIZE to DASHBOARD,Under that ADD,under that CHANGE CHART TO,Then REMOVE CHART,Then DASH SETTINGS.Then when I click on CHART PROPERTIES it locks up,Everything else works normal before I do that though.I must have did something to mess it up..................Paul

[Blacky]

Each of the four charts have their own "right click" menu. The menus look the same but will open up different settings based on the underlying chart.
See image and try right clicking on each of the charts in the positions indicated by the red lines. Does it fail/hang when you do that for all four charts?

Regards
Paul

[driver456]

Yes on all 4 charts

[Blacky]

Can you please zip up the \My documents\EFILive\V7.5\VDash folder and send it to me at paul@efilive.com, I'll see if I can see what is wrong.

Regards
Paul