I'm trying to set up a second laptop for Roadrunner. I entered the license info in the register page. Loaded up the drivers. Device mangaer shows the usb serial converter, but no "port tree" is listed, and RR will not connect. I have tried setting it to Native and Virtual and neither works.

If I plug some other usb device in, a "port tree" appears. But RR is not listed. Why does the RR by itself not activate the "port tree"?

Seems like a driver issue of some sort. Like something isn't loaded.