Install help please...vista...run as administrator..cant open calc_pids.txt

[skippy]

I installed the 7.5 from the main page downloads section
wanted to play with it before I buy it..
installing on vista
run as administrator.
and it opens with an error about not being able to find cal_pids.txt
and then closes the whole thing..

HELP?!!


edit:
Error report generated by EFILive at 11:48:23 on Feb 04, 2009

Error code: ERR_WIN 0/0
Cannot open file "C:\EFILive\V7.5\User Configuration\calc_pids.txt". The system cannot find the file specified

EFILive Version: 7.5.5 (Build 78)

Platform: Windows NT
Version: 6.0 (build 6001)
Processor type: Pentium 1995MHz

Directories
Temporary Cache: \EFILive\V7.5\Temporary cache
Logged Data: \EFILive\V7.5\Logged data
Customers: \EFILive\V7.5\Customers
Configuration: C:\Program Files\EFILive\V7.5\Configuration
Exported Data: \EFILive\V7.5\Exported data
Images: \EFILive\V7.5\Images
Sounds: \EFILive\V7.5\Sounds
Maps: \EFILive\V7.5\Maps
Pids: \EFILive\V7.5\PIDs
Virtual Dash: \EFILive\V7.5\VDash
Print Reports: \EFILive\V7.5\Print reports
Bug Reports: \EFILive\V7.5\Bug reports

Connected: No

Auto connect: No
Scan OBDII info: No

Error retries: 1
Retry delay: 10
Message throttle: 0

Most recently used VIN: xxxxxxxxxxxxxxxxx (Note: 1)

PCM information
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Unknown: Unknown
Stream-Slow scan mode: Unknown
Stream-Fast scan mode: Unknown
Maximum dynamic packets: Unknown

Most recent communication with vehicle:

Report ID: 114046 (Note: 2)

Notes:
(1) The VIN sequence number is not required for this report and for your privacy it is NOT included in this report.

(2)The report ID is a checksum of the report text and is used to verify the integrity of the report.

[Blacky]

Did you accept the default folder locations when installing?
Vista is so anal about where software gets installed.

The EFILive default install folders are:
\My Documents\EFILive\V7.5
and
\Program Files\EFILive\V7.5

For some reason, the software has configured its registry settings with the calc_pids.txt file is located here:
C:\EFILive\V7.5\User Configuration\calc_pids.txt

Normally it is located here:
\My Documents\EFILive\V7.5\User Configuration\calc_pids.txt

On Vista I recommend uninstalling and re-installing with the default folder options selected. If you are asked to delete the registry settings during the re-install, select "yes" to delete them. Those registry settings are the ones that contain the folder locations and by deleting them, it will allow EFILive to set them up correctly again.

P.S. Once the software is up and running, you can change the folder locations in the Scan Tool Properties window on the Folder tab page.

Regards
Paul

[skippy]

Did you accept the default folder locations when installing?
Vista is so anal about where software gets installed.

The EFILive default install folders are:
\My Documents\EFILive\V7.5
and
\Program Files\EFILive\V7.5

For some reason, the software has configured its registry settings with the calc_pids.txt file is located here:
C:\EFILive\V7.5\User Configuration\calc_pids.txt

Normally it is located here:
\My Documents\EFILive\V7.5\User Configuration\calc_pids.txt

On Vista I recommend uninstalling and re-installing with the default folder options selected. If you are asked to delete the registry settings during the re-install, select "yes" to delete them. Those registry settings are the ones that contain the folder locations and by deleting them, it will allow EFILive to set them up correctly again.

P.S. Once the software is up and running, you can change the folder locations in the Scan Tool Properties window on the Folder tab page.

Regards
Paul

I copied the files from the my documents folder to the one it was looking...it works now...thanks