Error codes opening V7.5 or V8 programs

[LaydSierra]

Any idea why I'm getting this or what it means? It started after I tried to hook up my V2 to read my ECM & for whatever reason caused some black screen of death on my brand new laptop.

[Ira]

Use:
Start =>Programs => EFILive => V7.5 => Tools => USB Manager to uninstall and re-install the USB drivers. Try the old version fisrst and if that doesn't work, try the new version.

I always unplug the V2 before uninstalling the drivers.

Ira

[LaydSierra]

Now what?

[joecar]

You have to first login into Windows as Admin.

[LaydSierra]

The only login I have is set as the Admin.

[Ira]

Start =>Programs => EFILive => V7.5 => Tools => USB Manager

When you get to USB Manager, right click on it and choose "Run as Administrator"

Ira

[LaydSierra]

Thank you, that worked. I'm still getting error codes opening the programs & I can't register through Help => Register EFILive...

[Ira]

Without knowing the error codes, we can't help you. What does I can't register mean?

Ira

[LaydSierra]

Here's what I get when I try to open V8.

I never had a problem with the programs or playing with stock tunes from the web until tonight when I wanted to pull my stock tune. Took everything out of the box & following the EFILive Dodge Cummins Quick Start PDF hooked it up like it said. As soon as I plugged the V2 into the USB port my computer went to some black screen & said something about error & dumping something.

All I know is I have over $1600 in a laptop & EFILive & I can't get it to work & have no one anywhere near me that I know of that can help me out. I send Rich a message on here asking if I could make the 6.5hr drive down to his shop for him to help me but haven't heard back yet.

[Taz]

I find Windows 7 can sometimes cause issues when loading the software. When you download the software from the EFILive website choose the "Save" option NOT the "Run" option.

These should download to C:\Documents\Downloads ... after the downloads are complete, go to this folder - there should be 2 files there - one for V7.5 the other for V8. Select V7.5 - right click and choose "Run as Administrator" - the software will then load. Repeat for V8.

I'm running the software on both Vista and Windows 7 platforms ... Windows 7 seems a little more "specific" on how it wants to load the programs.

Hope this helps.


Regards,
Taz