No connection!

[joeygc5]

Take a screenshot of your licenses and save it to a safe place.

Can't even get the software to acknowledge there are any liscenses

[Blacky]

I'm in the same boat and will try the reprogram. There are 6 lisense copies on my cable, any chance they will be lost?

Using MProg will not affect anything data stored in the FlashScan unit. It simply reprograms the "EFILive FlashScan V2" USB identifier string back into the USB EEPROM.

Regards
Paul

[Blacky]

Can't even get the software to acknowledge there are any liscenses

That is probably because EFILive can't communicate with the USB chip in FlashScan, try using MPRog to reprogram it. Then see if USBView can see a device called "EFILive FlashScan V2". If so, try the EFILive software again.

P.S. After reprogramming with MProg, it is recommended to unplug and replug FlashScan to allow Windows to reset the USB drivers.

Regards
Paul

[joeygc5]

Blacky looks to be working now. If it happens again whats my alternative, send it in?

[Blacky]

Blacky looks to be working now. If it happens again whats my alternative, send it in?

Yes, if it happens again send it in and we will replace the EEPROM chip.
Send me your serial number to [email protected] and I will add a comment to our data base about it.

Regards
Paul