March 2021, V8.3.5 Beta 7

[LastCall]

Hi Cindy,

I re-downloaded the software and I still cannot use the V7 software to read or flash. The good news is that I can read and flash with V8 and edit with V7. So while V7 is not working completing, I'm still able to tune between the V7 and V8 tools.

Any ideas on what to try next?

[Blacky]

Hi Cindy,

I re-downloaded the software and I still cannot use the V7 software to read or flash. The good news is that I can read and flash with V8 and edit with V7. So while V7 is not working completing, I'm still able to tune between the V7 and V8 tools.

Any ideas on what to try next?

Can you run the V7 Scan Tool, and log 2-3 seconds worth of data, then stop the log and save an error report file using the menu option: File->Generate Error Report.
Then save the report as a file and attach that file to this thread - or send it directly to me at paul@efilive.com
Thanks

Regards
Paul