just tried 3 and 4 as you stated....says the efilive update server can not be contacted that it can possibly be down for up updates and whatnot....guess i'll try again in a min...so i need to do the firmware on my handheld again? maybe this will fix my problem, everytime i connected my serial cable i had to set it up to take ser pid's and selected innovate every time because it wouldnt save those changes