It is telling us in the About, "License: Commercial Scan&Tune as well as Restricted to: Personal Scan&Tune (no cable)" so we can't perform a write entire. If we load a normal calibration file the Read and Write Calibration icons in the upper tool bar are lit, but not the Write Entire. If we try and load a Custom OS (which is how we found the problem), none of the 3 icons are lit in the tool bar....Originally Posted by Blacky
Also if you try and flash a calibration, the setup hangs at Auto Detect Interface....The entire computer hangs and when you try and close the window, the response is "EFI Live not responding" and either remove the cable or you have to restart the PC to get out of it.
Yes, pulling the cable allows the software to startup, but the above is the result. Also if you monitor Device Manager you see the EFI Live USB added and removed as you insert/disconnect the cable. Also if you check the status it says device is operating ok.
To stop the hang and restricted issue, we perform a System recovery to the point prior to the upgrade (before the FDTI upgrades) and the cable restriction goes away, but of course the latest firmware isn't compatible with that build.
Really need some help by Monday...know you guys are working hard to fix this. Just want to get back to the old setup until you work out the issues.
Thanks,
Ed M
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